Professional Services Consulting

In today’s fast-paced, competitive marketplace, a dealer management system alone doesn’t guarantee the success of your organization. To achieve long-term satisfaction and a superior return on your technology investment, your solution must be backed by a dedicated, highly professional service organization.  When you choose Integrated Dealer Systems, you not only benefit from today’s leading dealer management systems, but you also get peace of mind, knowing that it’s backed by the IDS Professional Services Division.

The Professional Services Division of IDS is the place you can go for all of your consulting needs! They are staffed with long-time industry experts. With years of experience working in the RV and Marine industry, the Professional Services Division has a proven track record of helping dealers obtain maximum benefits from their systems and from their dealerships.

The Professional Services Division is able to become a dealership partner by providing dealerships with onsite consulting and training, regional training classes, and remote training/Q&A help. They work with the dealer to ensure that you are utilizing IDS to the fullest, to provide the necessary serves to increase efficiency, productivity, and profitability!

Our experts can assist with a multitude of tasks, including:

• Analyzing mechanic technician efficiency
• Service department efficient use of IDS
• Parts count variance reduction
• Obsolete parts problems 

They can also assist you with the production of accurate, timely, and understandable financial reporting, daily docs, custom reports and custom GL reports.

For more information on how IDS can help bring your business together with our integrated dealership solutions and professional service offerings, please contact either:

Marilyn Melkus at m.melkus@ids-astra.com, or call 919-602-0208
Grant Farrer at g.farrer@ids-astra.com, or call 905-420-2791, ext.221.