New Products Now Available!
A thoroughly satisfied customer base is proof that Astra, our fully-integrated Dealer Management System, has stood the test of time remarkably well.
But today’s business environment is tougher than ever, and dealers tell us they need more power, more flexibility to adapt to increased customer expectations and fierce competition.
We’ve been listening. And we’re pleased to announce the availability of two powerful new products – Astra CRM and Service Scheduler.
Based on Windows technology, and employing a familiar, intuitive graphical interface, Astra CRM and Service Scheduler leverage two of your dealership’s most valuable assets – a technician’s time, and your customer contact data!
Astra CRM
Astra CRM is the industry’s most comprehensive and cost-effective solution for managing and maintaining your Contacts, from Leads to satisfied Customers. A replacement for Astra Prospect Management, Astra CRM is a fully featured customer relationship management system, Astra CRM lets you track and promote Leads through the sales pipeline to qualified Sales Opportunity, and to satisfied Customers. Astra CRM’s contact database lets you leverage valuable Contact information, from currently owned units to expressed interests, while building all-important long-term relationships that bring customers back!
Astra CRM offers …
- Common, consistent tools, features, and functionality that make navigation easy and intuitive
- Built-in Calendar functionality to automate many day-to-day activities
- Integration with Astra Inventory that lets you see, quickly and easily, all available products that match a Customer’s interests
- An ‘Import Wizard’ that lets you import external Leads into your database automatically
- Interactive, ‘real-time’ reporting and information browsing
Service Scheduler
As a replacement for Astra’s Job Scheduler function, our new Service Scheduler increases efficiency and productivity by matching job requirements to skill sets. Service Scheduler gives you full control over your dealership’s most perishable asset … a mechanic’s time!
With Service Scheduler, you’ll enjoy …
- Common, consistent tools, features, and functionality that make navigation easy and intuitive
- Easy accommodation of new technologies, including shop-ready touch screens
- The ability to schedule by Work Order, entire job, or individual Labor Line using easy ‘drag and drop’ functionality
- Integration with Astra’s Payroll function
- Suggested scheduling based on skill sets and availability
- Graphical, at-a-glance views of mechanic productivity and availability
Astra CRM and Service Scheduler truly represent the ‘next generation’ in dealership management systems. Service Scheduler is available now, and we’re working furiously to meet the demand for this exciting new tool, with installations ongoing at customer sites throughout North America. And we’re gearing up to meet an equal demand for Astra CRM, available in Spring ’08.
Contact your IDS Sales Representative today to ensure that your dealership reaps the rewards that only the power and productivity of Astra CRM and Service Scheduler can deliver! |